INFORMATION / FAQs

    • All artwork is copyright© to melaniejoy.art.

    • My artwork is never to be used to slander, humiliate, or degrade others, used to promote hate or racism, etc...(you get the point).

    • Permission is not granted to reproduce, or distribute any of my works unless there is a written agreement between us.

    • I provide a Certificate of Authenticity with the purchase of an original painting, and receipts upon request.

    • If you own one of my paintings but do not have a COA, Please contact me.

    • I do not pre-frame paintings unless specified otherwise

    • I accept full payment as Cash, Paypal, e-Transfer.

    • I do not hold paintings. Sorry, it is not personal.

    • Refunds will not be accepted unless the item is damaged during shipping, so please inspect immediately upon arrival.

    • If it is damaged, please contact me within 7 days of receiving it.

    • Please note it can take up to 5 business days to be shipped.

    • The customer is responsible for shipping costs, as well as import fees if required.

    • Shipping starts at $30.00 for standard shipping within Canada, and goes up from there depending on the size of the piece and geographic location. 

    • Every item is insured for the value of the painting at shipping time at my cost.

    • Information on shipping company and tracking number will be provided.

    • There is a list in the footer of charities I have supported in the past and/or still support.

    Q. Would you get involved in my charity?

    A. If it is a charity I agree with, perhaps.

    An example of one I would not get involved with: The Foundation to Make Sure All the Cats in the World Are Shaved.…that would be silly.

    • I do not have instagram, facebook, twitter etc.

    • But I do have Bluesky!

    • Please feel free to subscribe to my website for updates

    • Currently SquareSpace does not allow my version to use share buttons, but I am working on fixing that.

    • Sorry I do not take commissions.

    Q. Why Are So Many Photos Low Quality?

    A. Because I took them with a potato.